Three years ago we informed you that SimpleHost merged with The Web Co in order to be able to continue to offer you the best service possible. The time has now come for us to upgrade you to our Host Pro or Host Pro Plus managed hosting packages through The Web Co.
The SimpleHost packages do not allow us to sustain the quality and reliability of service we are known for and will be discontinued for the following reasons:
- The pricing structures do not allow for infrastructure development and maintenance and the server has now come to the end of its effective life.
- Servers that have reached their "end of life" obstruct our commitment to business-grade product and service delivery across all of The Web Co Group's product lines.
This change affects all SimpleHost services:
- Web Hosting
- Email Hosting
- Domain Name Hosting (DNS Hosting)
Move on with us
Change isn't always easy and we acknowledge that the upgrade has a cost implication for you - one we've avoided for as long as we could. Before any changes are made in our business, particularly where it impacts our customers, we carefully consider the relationship between cost and value. Your service needs and evolving requirements, catered for at a price that is of fair value, are our priorities.
The Decision is Yours
The Web Co hosting packages offer the stability, security and speed that are essential for your online business. However, we do understand that you may choose to move to an alternative hosting provider. If you are currently paying annually, we will refund the remainder of the subscription you have paid in advance. Please contact us for options on 0800 444 000 or email@example.com to cancel your hosting.
The Web Co is committed to providing you with ongoing support. You take your online presence and business seriously, so you require your website hosting service to do the same.
We thank you for your support over the years, and we don't want to leave you behind. We want to be your hosting provider of choice for many years to come.
20 December 2019
We will start migrating services from SimpleHost to The Web Co servers and packages immediately. For the stability of your website and email, we highly recommend you confirm with us if you wish to upgrade to The Web Co's Host Pro or Host Pro Plus package as soon as possible so you are first in the queue to be migrated.
13 January 2020
All remaining SimpleHost packages will be upgraded automatically to the relevant The Web Co Hosting package.
1 February 2020
The migration of all SimpleHost services to The Web Co servers will be complete and the SimpleHost server will be shut down.
Questions you may have
Q: What will I be paying for the new package?